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Deseo Hotel Playa del Carmen, Playa del Carmen
155US$
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Key details
About the Hotel
5A. Av. Y Calle 12,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Deseo Hotel, a 4-star adults-only property on 5th Avenue, features nightly music at the lounge, a health club, and complimentary wireless internet access with onsite shopping.
Rooms with Private Balconies
Guest rooms at Deseo Hotel include hammocks, minibars, and air conditioning. The suites provide separate seating areas and private balconies with pool or lounge views.
Restaurant and Bar
The Deseo Hotel and Lounge offers an on-site restaurant and bar.
Pool and Fitness
An outdoor pool complements the health club facilities. Snorkeling, scuba diving, and sports fishing opportunities are available nearby.
Central Location Benefits
Located minutes from Quinta Alegria Shopping Mall and Nuestra Senora del Carmen Catholic Church. The property is 3 miles from Aeropuerto de Playa del Carmen, with Tulum accessible by car.
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A full breakfast is served and charges are applicable.
A full breakfast is served and charges are applicable.
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Getting around
Available transportation options
City Center
Playa del Carmen1400 ft
Airports
Aeropuerto de Playa del Carmen (PCM)
1.0
mi
Cancun (CUN)
35.0
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Chill Atmosphere by the Pool
“I loved the laid-back vibe of the pool area. After a long day exploring, it was the perfect spot to unwind. The stylish sunbeds and chairs made it easy to relax while enjoying drinks by the rooftop bar. Plus, they often played great music that enhanced the chill atmosphere.” view full review
Unique Movie Nights
“One of my favorite experiences was swimming in the pool while enjoying classic films projected onto the hotel’s wall. It was such a unique and fun way to relax in the evenings, adding a special touch to our stay.” view full review
Elegant and Comfortable Rooms
“The rooms at Deseo truly exceeded my expectations. They were not only clean and well-maintained but also had a modern elegance to them. The decor and ambiance made it feel like a cozy retreat after busy days.” view full review
A Great Poolside Bar Experience
“The poolside bar was fantastic! I particularly enjoyed the drinks prepared by Carlos, who also had great recommendations for local party spots. It was the ideal place to enjoy a drink while soaking in the sun.” view full review
General
Wi-Fi
24-hour reception
Services
Room service
Laundry
Dining
Restaurant
Bar/ Lounge area
Spa & Leisure
Swimming pool
Beach access
Room features
In-room air conditioning
Heating
In-room safe
Mini-bar
Balcony
Bathroom
Hair dryer
Media
Television
Telephone
Show more
Location
5A. Av. Y Calle 12,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
5A. Av. Y Calle 12,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Av. Benito Juárez
Los Fundadores Park
2400 ft
Museums
3D Museum of Wonders
2300 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
2200 ft
Gallery
La Galeria de Playa Art Gallery
2200 ft
Beach
Kool Beach Club
3500 ft
Avenida entre 24 y 34 calles 5a
Caminarte
2200 ft
Zona Arqueologica Playa del Carmen
4000 ft
Beach
Mamita's Beach Club
4100 ft
Avenue With 14 Street 5a Downtown
Corazon de Mexico
3500 ft
Gallery
Tierra Huichol
3900 ft
Nearby
152 Calle Quinta Avenida
Quinta Avenida
400 ft
Mall
Quinta Alegria Shopping Mall
200 ft
Museums
Museo Frida Kahlo Playa Del Carmen
700 ft
Night club
Coco Bongo
400 ft
Church
Nuestra Senora del Carmen Catholic Church
1900 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
900 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
900 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1200 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
1400 ft
Aquarium
Aquarium Beach
500 ft
Beach
Playacar
1700 ft
Gallery
Riviera Art Gallery
1500 ft
5ta Avenida
Galeria de Arte 5ta Avenida
1700 ft
Shopping Area
Plaza Calle Corazon
200 ft
Night club
Mandala Playa del Carmen
300 ft
Night club
Salon Salsanera
200 ft
Casinos
Grand Riviera Casino
800 ft
Night club
Blue Parrot
600 ft
Night club
Club 01
700 ft
Playacrawl
100 ft
Restaurants
Tequila Barrel
100 ft
5 Avenida Between 10th And 12th
Ula Gula
100 ft
310 Calle Quinta Avenida
La No. 20 Cantina
200 ft
5a. Avenida Norte 12 Norte
100% Natural
400 ft
5a. Avenida Entre Calle 10 Y Calle 12
La Famiglia
800 ft
Av. 10 con calle 10
Babe's Noodles and Bar
400 ft
10th St. between 5th and 10th Ave
50 Friends
200 ft
5a Avenida y Calle 12 Calle Corazon
Cinco
300 ft
Calle 12 between 5ta Ave. y 10 S/N Centro
Sushi Roll
200 ft
77720
Amorino
300 ft
Calle Quinta Av. S/N Intersección calle 10
Taco City Cafe
300 ft
5th Avenue Between 12st And 14st
Reviews and Ratings
Feedback from previous guests about their experience.
82%
enjoyed the hotel and would happily return
8.2/10
Great
Rooms
6.2
Location
8.6
Service
8.4
Dining
6.0
Guest reviews
8.2/10
based on 5 reviews
7.7
7.7/10 based on 36 reviews
Tom
United States of America,
March
2025
7.4/10
I recently stayed at Deseo and loved my experience overall. The friendly and attentive staff made me feel right at home, and the location was perfect for enjoying Playa del Carmen's vibrant nightlife. However, the minimalist room design felt a bit impractical, and noise from nearby nightlife was a downside during my stay.
Rooms
6.0
The room design was minimalistic and felt somewhat impractical. there was no space to dry beach items and the noise from outside was noticeable. Despite this, the bed was comfortable.
Service
9.0
The service was genuinely warm and attentive. I was greeted by Jonathan and Jaime who made my arrival feel special. The staff, from the bar team to the General Manager Ivan, truly ensured my stay was enjoyable.
Location
9.0
The location is fantastic, just a block from the beach and in the heart of 5th street. It’s ideal for accessing local attractions and nightlife while still being close to the beach.
Dining
7.0
Breakfast was simple yet satisfying. I enjoyed the fresh chilaquiles and fruit, which were perfect to start my day before exploring.
Facilities
6.0
The outdoor lounge and pool area had a great atmosphere for relaxation in the evenings. However, I found some aspects not very functional for daytime use.
Matt
United States of America,
February
2025
6.6/10
I enjoyed my stay at Deseo, especially the great location right in the center of Playa del Carmen's action on Quinta Avenida. The minimalist design of the hotel was captivating, although the noise levels from the poolside disco and street life were a bit overwhelming at times. The service was really good with friendly staff, but the breakfast was quite basic. Overall, I appreciated the vibrant atmosphere mixed with tranquility during the day by the pool.
Rooms
6.0
The design of the rooms is simple yet elegant with marble and minimalistic decor. However, the lack of sound insulation made it hard for me to get a restful night's sleep.
Service
8.0
The staff were very friendly and attentive, making me feel welcome throughout my stay. They worked hard to ensure I was pleased with my experience.
Location
9.0
Deseo is perfectly located on Quinta Avenida, close to the best beach and surrounded by lively clubs. It's bustling at night, which is exciting but can also be noisy.
Dining
5.0
Breakfast options were simple and self-serve, featuring basic items. It was good but not as elaborate as I expected. The coffee served in tin cups was a little disappointing.
Facilities
7.0
The outdoor lounge by the pool was lovely, providing a tranquil atmosphere for relaxation during the day. The pool was inviting, though it felt a bit shallow for swimming.
Jay
United States of America,
February
2025
6.0/10
My stay at Deseo was a mix of excitement and relaxation. I loved the unique vibe of the rooms and the inviting pool area, but I did find the noise from the street a bit disruptive at times. Overall, it was a fun experience, especially with the attentive staff and delicious cocktails.
Rooms
7.0
The room was cool and sexy, with minimal furnishings perfect for a fun getaway. However, it could use better soundproofing, as I noticed some street noise at night.
Service
8.0
The staff were friendly and accommodating, from the front desk to poolside, which enhanced my experience significantly. However, I noticed there could be slight improvements in the overall customer care training.
Location
7.0
The location is great, close to everything in Playa del Carmen, but it can get loud from street noise, especially on weekends. Despite that, the mellow music at the hotel added a nice touch.
Dining
6.0
The breakfast was a bit simple and late to open, but I did enjoy the authentic feel and nice recommendations from the staff for lunch at FLY.
Facilities
8.0
The pool area was good, and I particularly enjoyed the relaxing atmosphere with music. They offered room service and laundry, which was convenient.
Nicholas
United States of America,
November
2024
7.0/10
I had a mixed experience at Deseo. The vibrant atmosphere and fantastic staff really stood out, but the noise level was much higher than I anticipated, making it tough to sleep. While the pool and overall vibe are great, the construction next door was a definite downside.
Rooms
6.0
My room was spacious with an incredibly comfy king bed, but it was close to the noisy street and disco music that played until 4 AM. I enjoyed the balcony view but the lack of soundproofing made it hard to relax at times.
Service
8.0
The staff, especially Federico at the front desk, were attentive and friendly. They were always ready to recommend local dining and nightlife options, which I really appreciated.
Location
9.0
Deseo's location is unbeatable, just a couple blocks from the beach and right next to many restaurants. It's also close to my favorite club, La Santanera, making it perfect for nightlife lovers.
Dining
5.0
The dining options were simple and served more like camping style, which was disappointing. It felt a bit off, especially for a hotel of this caliber.
Facilities
5.0
Despite the nice pool area and comfortable outdoor beds, the issues with electricity and water during my stay were frustrating. I expected better for the price.
David
United States of America,
October
2024
5.6/10
My recent stay at Deseo was wonderful, thanks to its prime location on Fifth Avenue and the friendly staff. While the rooms were comfortable, they were a bit sparse and overpriced. The pool area was charming, although quite small. Overall, it was a good experience, especially being surrounded by the vibrant atmosphere of Playa del Carmen. 🌴✨
Rooms
6.0
The rooms were pleasant but sparse and somewhat overpriced. I appreciated the comfort, but there wasn't much space to dry my beach items.
Service
9.0
The staff, especially Jaime and Fernanda, were incredibly friendly and eager to help. They made my stay truly enjoyable.
Location
9.0
Deseo is ideally situated right on Fifth Avenue, making it super convenient to explore nearby restaurants and bars.
Dining
7.0
I found the breakfast offerings to be basic yet filling, with a generous menu. It felt authentic, which I appreciated.
Facilities
7.0
The hotel features a small but beautiful pool area and offers room service. While it’s a nice touch, the pool could get crowded.
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